Performance Measurement Systems for Equipment Management Programs

About this Article
This article by Kevin Bowe was presented at NCSL's symposium in 2000.

Abstract

New technologies have made it increasingly possible to design and implement integrated test equipment management programs that can truly manage test equipment inventories from the enterprise business standpoint. There are as many ways to measure the performance of an integrated equipment management program, as there are ideas for what the program should be accomplishing. This paper explores the range of issues faced when designing a measurement system for your program including strategic alignment, views of relevant cost and benefit, balancing your scorecard, common measurement frameworks and special considerations. Example tools and results from program implementations are shared.

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Performance Measurement Systems for Equipment Management Programs